The Client Relations Department is dedicated to handle any requests and concerns of existing RAKIA clients. Our Client Relations professionals are committed to assist all of our clients in matters related to Trade Licence and Lease renewals, Government Services, Business Centre Services, and much more..
For further information, please do not hesitate to contact us
Rules and Regulation
RAK Investment Authority (RAKIA) prioritizes on the comfort and safety of its valued clients. In order to provide an excellent opportunity for clients to enjoy the benefits of living and conducting ethical business in the UAE, RAKIA urges clients to observe the rules and regulations at all times. If you wish to know more about RAKIA’s rules & regulations, please contact us
Click here to download the Violations Code PDF
Flexi Facility Usage Terms and Conditions
Click here to download the Terms and Conditions for Micro Business.
Click here to download the Terms and Conditions for Small Business.
Click here to download the Terms and Conditions for Startup Business.
Strategic Banking Partners
To facilitate for its’ industrial clientele to set up and expand their operations in the region and to provide for all financial requirements of such investors, RAKIA brings on board its recognised banking partners.
- Bank of Baroda
- Commercial Bank International
- Commercial Bank of Dubai
Customs Services Provided in The Free Zone
for a downloadable Manual on Customs Services provided in the free zones & Frequently Asked Questions .